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Noticeboard

Burnley Group Practice would like to welcome you through this window in to our surgery. This website aims to provide up to date information relating to our practice and helps us to help you with the provision of health care information.

OUR MISSION STATEMENT

Burnley Group Practice strives to achieve exceptional, professional standards of healthcare within a friendly and approachable healthcare setting.

We take time to be understanding of, and caring towards people’s needs. We endeavour to be equitable and responsive in our approach to serve our diverse population, with safeguarding vulnerable individuals and groups our priority.

We will work in partnership with our patients, their families and carers, involving them in decision making about their care and treatment.

We also commit to nurturing our staff through and ethos of continuous learning and reflection.

Click Here to see information about - EXTENDED HOURS APPOINTMENTS

CCG statement regarding extended hours appointments.

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Julia

Business Partner

Carol

Practice Manager

Administration

Susan/Shaky/Taz/Sharon

Practice Secretaries

Karen

Medicines Manager

Anne

Notes Summariser

Lindsay

Kath

Amanda

Tyra

Lisa

Susan

Pat

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Angela - Reception Supervisor

Amanda

Helen

Tammie

Carolyn (Typing Support)

Sarah

Terri

Lyndsay

Sarah

Helen

Holly

Catherine

Pat

Jackie

Sarah

Ros

Shannen

Kelly

Megan

Sophie

Abby

 



 


 
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